Senior Product Designer (Hybrid)

Product & Design · Toronto, Ontario
Department Product & Design
Employment Type Full Time
Minimum Experience Experienced

Why work for us?

Are you a forward-thinking individual who wants to work at the cutting-edge of technology? Do you want to join a winning organization that is pioneering digital transformation around the globe? This is your opportunity to join the Flybits team today!


Named by LinkedIn Top Startups and Canadian Innovation Exchange Top 10 as one of the hottest high-growth global companies to work for in the country, Flybits enables our customers in financial services to provide hyper-personalized experiences through the power of data science and context-aware computing. Some of our recent accomplishments include:


  • Canada’s Top 50 Fintech Companies by Digital Finance Institute
  • 2019 Technology Fast 50™ award winner by Deloitte Canada
  • LinkedIn Top 15 Startup
  • Canadian Innovation Exchange Top 10


What is the opportunity?

Reporting to the Director of Product, you will work with cross-functional product teams to discover, design and define a solution. To be successful in this role, you should be able to translate unmet business and consumer opportunities into scalable and delightful products. You are strong team collaborators who are passionate about championing for the user and delivering business value. We are looking for leaders who are excited to contribute their expertise, processes and learnings to enhance our team, product and user experiences.

A successful candidate, you will be a great individual contributor, and influence your teammates, as well as colleagues, stakeholders, and key executives, through your use of design-thinking, data analysis and rational thinking. If you are looking for a place to grow your career with unique design challenges to tackle, the products we discover and build at Flybits’ (B2B2C) will provide you that perfect opportunity.

What will you do?

  • Strong partnership and collaboration with Product, Engineering, Partnerships, and Solutions to develop new product concepts
  • Define and solve complex and unique business challenges through product discovery and design-thinking techniques including research, user testing, wireframing, prototyping, and iteration
  • Ensure product solutions provide value and delight for our customers, yet work for our customers’ and our business (eg. regulations, legal/privacy, ethics, etc).
  • Contribute to our design system including UX copy and Accessibility design
  • Provide mentorship to our design team and support collaborative processes within and across teams
  • Balance business goals with our user experience values to improve product strategy
  • Ensure consistency of experiences across platforms and contribute to our design system
  • Champion and evangelize design team values, strategy, and processes from end-to-end (within and outside of the team)


What do you need to succeed?


  • BA/BS degree in Design related to interaction design, digital experience design,human-computer interaction or equivalent experience.
  • 5+ years of professional experience in Product Design or equivalent role
  • Previous experience in working on Saas products or a world-class product or online service, on both mobile app and web platforms
  • Solid experience in user research setting including experience integrating user research into product designs and design practices
  • A solid grasp of user-centered design and testing methodologies, subsystems, and usability and accessibility concerns.
  • Proficiency in user interface design and using tools like Figma, Sketch, InVision, Principle, etc.
  • Strong analytical skills with a focus on customer-centred design
  • Ability to lead all aspects of the user-centered design process from conception to completion
  • Ability to articulate design strategy, rational and logic; describing benefits and highlighting risks associated with design decisions
  • Excellent communication and interpersonal skills
  • Strong team-player with the ability to engage with stakeholders
  • Highly organized and able to manage multiple tasks and projects simultaneously



  • Experience working with a growth stage startup
  • Good understanding of the current mobile ecosystem and mobile technology (Android/iOS development) as well as data integration including REST API

Tools we use daily:

Figma / Miro / Jira / / Slack

How we see UX and design:

  • The best design solution is the art of balancing between Feasibility, Viability and Desirability.
  • UX is not just applicable to the products we build, but also how we interact with each other in the company - we aim to provide impactful UX everywhere.
  • We value feedback, a lot - we use insights to make data-driven decisions
  • Learn more about how we collaborate - Link


If you’re excited about this opportunity, send us your portfolio / resume that showcases:

  • Your design process from end to end
  • How you Identify pain points and brainstorm solutions
  • Polished design execution


What do we offer?


  • The opportunity to join a forward-thinking company surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse and global opportunities for professional development
  • Internal training to support your growth and enhance your skills: learning and development budget for our employees to attend conferences, classes and other events
  • Employee-led development programs
  • Flexible remote working options
  • 100% employer-paid health and dental benefits
  • Generous vacation policy
  • Access to employer bonus programs
  • Your choice between Mac and PC to customize your work station
  • This is a hybrid role where employees generally come into the Toronto office 3 times a week. 

We will conduct all interviews in a distributed manner using applicable third party software where needed and using visual interface tools such as Google Hangouts and Zoom. Our intention is to respect everybody's need for safety and adherence to social distancing.


About Flybits:

Flybits empowers enterprises to connect with their customers more meaningfully through micro-personalized experiences, powered by contextual data. Flybits aggregates disparate sources of relevant public and proprietary data without technical hassle, enabling Fortune 500 organizations to build sophisticated and evolving customer engagement programs with ease. Leveraging unique and patent-protected AI and machine learning capabilities, experiences created through Flybits become increasingly effective in delivering success. From driving product awareness to offering virtual concierge-style services, enterprises across the globe are using Flybits to add significant value to the lives of their customers and preparing themselves for the new data economy.


Flybits is an Equal Employment Opportunity Employer. Employment, recognition and advancement at Flybits are based solely on individual merit and qualifications directly related to professional competence. We provide equal opportunity regardless of race (though currently we hire only humans), color, gender, ethnicity, ancestry, national origin, age, religious affiliation (or lack thereof), sexual preference or orientation (or lack thereof), pregnancy status, medical condition, marital status, or any other characteristic protected by law.


We will also make all reasonable accommodations to comply with the Americans with Disabilities Act (ADA) and similar Canadian, State, and Provincial disability laws.


Thank You

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  • Location
    Toronto, Ontario
  • Department
    Product & Design
  • Employment Type
    Full Time
  • Minimum Experience